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Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

The popular resale platform has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.

The company said the updated approach better aligns with other platforms.

The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Necessary Adjustments

A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options due to shopper criticism.